- General Questions about the Drawing and Ticket Requests
- Registration and Logging In
- Available Categories and Number of Seats
- Modifying Ticket Requests
- Notification of the Results of the Drawing
- Success - Paying for Tickets
- Success - Purchase Obligation
- Success - Picking up Tickets
- Children at the New Year's Concert
- Special Needs
- Technical Problems
Available Categories and Number of Seats
If I choose a particular category and this is booked out, will I then be given tickets in a lower or higher category?
No, this is not possible for technical reasons. Since the exact number of available seats are distributed through the drawing, the concert hall is filled at the end of the drawing. For this reason no alternatives can be offered.
I would like to apply for more than two tickets to the New Year's Concert. Is this possible?
For the New Year's Concert the number of tickets is limited to two. There are no exceptions.
In previous years it was possible to choose the option "any seat, any price". Now I do not find this option.
For administrative reasons we no longer offer this option.
Why are not tickets offered in all categories?
Due to the purchase options for orchestra members, not all of the seats in the hall are offered in the drawing.
What category should I choose to give me the best chances of being selected for tickets?
Please understand that we cannot provide any information about chances in the respective categories. This depends on the number of applications, which is not possible for us to know in advance.
Is the selected price category binding?
During the time period of application, changes can be made to the selected ticket category. Once this period is over (end of February), the category selected is, for administrative reasons, binding.
I sent application for tickets for the New Year's Concert, but didn't get an e-mail confirmation. Is there a problem?
We do not send confirmation messages when you make your seat selection. You can view your selection at any time in the 'My Account' section of the website. The only e-mail you will receive from us is the information about the results of the drawing which will be sent in March.