- General Questions about the Drawing and Ticket Requests
- Registration and Logging In
- Available Categories and Number of Seats
- Modifying Ticket Requests
- Notification of the Results of the Drawing
- Success - Paying for Tickets
- Success - Purchase Obligation
- Success - Picking up Tickets
- Children at the New Year's Concert
- Special Needs
- Technical Problems
The website is responding very slowly.
Due to the large amount of traffic generated by the New Year's Concert and the drawing, it is possible that the website will at times react slower than usual. Please remember that you have until the end of February to take part in the drawing.
I cannot register and receive the message "This e-mail is already registered."
Probably you have already registered with your e-mail address. It is not possible for you to register again with the same e-mail address. You can register once for each of the three concerts.
I entered an incorrect e-mail address when I registered my account. What should I do?
In this case, please register as new user with the correct email address.