- General Questions about the Drawing and Ticket Requests
- Registration and Logging In
- Available Categories and Number of Seats
- Modifying Ticket Requests
- Notification of the Results of the Drawing
- Success - Paying for Tickets
- Success - Purchase Obligation
- Success - Picking up Tickets
- Children at the New Year's Concert
- Special Needs
- Technical Problems
I use a wheelchair. How can I register for tickets?
For handicapped seating, please register by using the form which will be made available at the time of the drawing. Each application for wheelchair seating includes a place for a wheelchair and a seat for an accompanying person.
I use a wheelchair and would like to come to the concert accompanied by an attendant. How can we register?
Please register by using the form which will be made available at the time of the drawing. Each application for wheelchair seating includes a place for a wheelchair and a seat for an accompanying person.
How much handicapped seating is available?
The authorities have designated 10 wheelchair places in the Golden Hall of the Musikverein. They are located in a Parterreloge (normal visibility) and in the Balkonloge (limited visibility).
Is the handicapped seating accessible by elevator?
Yes, all handicapped seating is accessible by elevator.
How large can the wheelchair be?
The designated wheelchair places in the Musikverein in the balcony boxes and the ground floor boxes, 2nd row are approximately 90 x 140 cm. The elevator in the Musikverein has the approximate measurements 90 x 150 cm. The minimum officially prescribed measurements for a wheelchair in Austria are 80 x 120 cm.
We have received a wheelchair seat in the drawing, but our wheelchair user has become ill and cannot attend. Can we exchange this place for a 'regular' seat?
This is not possible. The limited number of wheelchair places in the hall are reserved for those who truly need them. In this case, please return your tickets to the Vienna Philharmonic Ticket Office. You will be refunded the cost of tickets already purchased.
This year there is a special occasion in our family and it would be the fulfilling of a dream to attend this concert. Could you not make an exception for us and allocate us tickets outside of the drawing?
We receive many such requests every year. Although we would like to fulfill such requests, it is simply not possible. The only way to obtain tickets for these concerts is by taking part in the online drawing!
Can I bring a camera to the concert?
Picture and sound recordings during the concerts are prohibited. Mobile phones must be turned off before the beginning of the concert.